Virtual Medical Receptionist / Prior Authorization Specialist (Bilingual)
Staffing for Doctors
$0-$0 / yr
Salary
guatemala
Region
ASAP
Start Date
About Staffing for Doctors
As the leading provider of HIPAA-compliant virtual medical assistants, we've helped over 500 healthcare practices optimize their operations and improve patient care through innovative staffing solutions. We are a team of medical virtual staffing experts transforming healthcare administration and improve patient care through innovative virtual staffing solutions.
About this Role.
We are seeking a professional and customer-focused Virtual Medical Receptionist / Prior Authorization Specialist to support a busy healthcare practice. This is a patient-facing role requiring excellent communication skills, strong organizational abilities, and experience with medical office workflows.
Ideal Candidate
Professional and confident on camera.
Friendly, patient-focused, and service-oriented.
Detail-oriented and highly organized.
Comfortable working in a fast-paced remote environment.
Reliable, proactive, and able to manage multiple responsibilities simultaneously.
Key Responsibilities
Serve as the first point of contact for patients via phone and video.
Schedule new and follow-up appointments and manage provider calendars.
Handle inbound and outbound patient communications.
Submit, track, and follow up on prior authorization requests.
Verify insurance eligibility and benefits.
Maintain accurate patient records and documentation.
Coordinate with providers, insurance companies, and patients regarding authorizations and appointments.
Requirements
Qualifications
Fluent English and Spanish communication skills (American-accented English preferred).
Minimum 2 years of experience in a medical office, medical reception, or healthcare administrative role.
Experience with appointment scheduling and patient coordination.
Prior Authorization and Insurance Verification experience strongly preferred.
Comfortable interacting with patients through video and phone platforms.
Strong customer service, multitasking, and organizational skills.
Comfortable using computers, iPads, and healthcare software systems.
Benefits
Please note that this is a full-time contractor position (40 hours per week) with a pay rate of 6 - 7 per hour depending on skillset and experience. The schedule is Monday through Friday, from 8 AM to 5 PM US Time.
If you have a passion for helping patients and experience supporting healthcare operations, we encourage you to apply.