Virtual Medical Assistant

**The Role:** The Virtual Medical Assistant supports healthcare practices remotely by handling administrative and patient‑facing tasks that keep daily operations running smoothly. **Responsibilities:** * Schedule and manage appointments, follow‑ups, and reminders * Handle patient communication via phone, email, or messaging platforms * Perform administrative tasks such as data entry, form completion, and record updates * Coordinate with clinic staff to ensure timely information flow * Manage inboxes and call logs, routing messages appropriately * Assist with insurance verification or billing inquiries when required by the practice (non‑clinical only) **Requirements:** * Experience in administrative or medical office support * Strong communication and customer‑service skills * Proficiency with EMR/EHR systems, scheduling tools, and basic office software * Ability to work independently, manage time, and handle sensitive information * Familiarity with HIPAA guidelines or equivalent privacy standards * Reliable internet connection and a professional remote work setup