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Support Specialist

Vista Group

MexicoCONTRACTORPosted 0 day(s) ago$0-$0 / yr

$0-$0 / yr

Salary

mexico

Region

ASAP

Start Date

About Vista Group

<p>Vista Group (NZSX &amp; ASX: VGL) is a global leader and parent company to several brands that provide software and technology solutions across the film industry sectors of distribution, exhibition, and moviegoers. Vista Group includes Vista (cinema management software), Veezi (cloud-based software for the independent cinema market), Movio (data analytics and campaign management tools), Maccs (film distribution software), Numero (box office reporting for film distributors and cinemas), Powster (creative studio platform) and Flicks (moviegoer publication to find what and where to watch content).</p><p> Our love for cinema and film drives the purpose and foundations of our brands that generate innovation for our clients and the film industry as a whole. We are a New Zealand company with a global footprint, bringing together a group of brands that provide an innovative range of complementary technology solutions across the industry.</p><p>With more than 700 crew, based across six main offices in New Zealand (Auckland headquarters), the USA, the UK, South Africa, the Netherlands, and Mexico, our people are our most important asset. Across the group brands our teams provide market-leading services to clients in more than 100 countries. We are proud of our diversity and have placed a high priority on being an inclusive workplace that is reflective of our clients and communities. It is important to us to foster an environment that empowers people to realise their full potential.</p><p> We aim to do ‘good things with good people’ and we’re proud to say that more than two decades on that’s exactly what we do every single day.</p>

About this Role.

**Together we can deliver the best cinema experience for your customers.** Vista es una empresa dedicada al desarrollo de soluciones tecnológicas para la industria cinematográfica. Nuestros equipo de **Support Specialist** ayudan a los cines independientes o cadenas de cine a ofrecer una experiencia cinematográfica memorable mediante el aprovechamiento de nuestro software. **¿Cuáles serán mis responsabilidades?** Investigar y resolver problemas que surgen con nuestro software en un segundo / tercer nivel Uso de SQL Server y sentencias SQL para ayudar con la resolución de problemas Leer e interpretar registros de errores proporcionados por el cliente y desde el paquete de software Mantener comunicación con nuestros clientes utilizando nuestro sitio web de asistencia, teléfono, correo electrónico y pantalla compartida Identificar y registrar errores de software para ser corregidos por nuestro equipo de desarrollo **Requirements** **¿Cuáles son los requiero?** ·Estudios en el área de TI ·Experiencia en la implementación o soporte de software ·Experiencia laboral con SDLC y soluciones de TI ·Manejo de MySQL Server y SQL Server ·Comprende aspectos avanzados de hardware y redes .Dominio del inglés **Benefits** Hemos creado un equipo que ama lo que hace y comparte la pasión por las grandes experiencias cinematográficas para nuestros clientes y un gran código. Defendemos el desarrollo profesional y el aprendizaje, compartimos conocimientos e ideas libremente, y tenemos una cultura dinámica y abierta. *#LI-VISTA*

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