Senior Full-Stack Engineer (Node.js / RoR) - Production Support

We love technology, and we enjoy what we do. We are always looking for innovation. We have social awareness and try to improve it daily. We make things happen. You can trust us. Our Enrouters are always up for a challenge. We ask questions, and we love to learn. We pride ourselves on having great benefits and compensations, a fantastic work environment, flexible schedules, and policies that positively impact the balance of work and life outside of it. We care about who you are in the office and as an individual. We get involved, we like to know our people, we want every Enrouter to become part of a great community of highly driven, responsible, respectful, and above all, happy people. We want you to enjoy working with us. We are looking for a skilled Full-Stack Engineer with experience in Ruby on Rails, Node.js, Oracle, and MongoDB, hosted on Microsoft Azure with an hybrid infrastructure This role focuses on maintaining and troubleshooting existing systems to ensure reliability and availability for business-critical applications. The ideal candidate thrives in diagnosing issues, collaborating with cross-functional teams, and ensuring operationality in a production cloud environment * NodeJS (Backend and Frontend) * Ruby on Rails * Oracle * MongoDB * Azure Cloud (IaaS Compute, PaaS Monitoring) **Responsibilities:** * Monitor and maintain production systems built on RoR and NodeJS * Update and patch applications to ensure security and operativity with third-party integrations * Troubleshoot and resolve incidents, bugs, and bottlenecks * Execute timely resolution of support tickets Database Management * Work with relational and NoSQL databases (MongoDB and Oracle) for debugging queries, resolving locks and preserving data consistency Cloud Infrastructure * Support applications hosted on Azure Services (IaaS) * Collaborate with infrastructure teams for deployment, monitoring, and troubleshooting System documentation and cross-team collaboration * Work closely with business stakeholders for issue resolution. * Document incident and support procedures * Monetary compensation * Year-end Bonus * IMSS, AFORE, INFONAVIT * Major Medical Expenses Insurance * Minor Medical Expenses Insurance * Life Insurance * Funeral Expenses Insurance * Preferential rates for car insurance * TDU Membership * Holidays and Vacations * Sick days * Bereavement days * Civil Marriage days * Maternity & Paternity leave * English and Spanish classes * Performance Management Framework * Certifications * TALISIS Agreement: Discounts at ADVENIO, Harmon Hall, U-ERRE, UNID * Taquitos Rewards * Amazon Gift Card on your Birthday * Work-from-home Bonus * Laptop Policy **Equal employment** **Enroute** is committed to providing equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.