Senior Executive Assistant

Job Title: Senior Executive Assistant Job Type: Full-Time, remote Working Hours: Monday - Friday 8 AM - 5 PM CT Salary: $1,800 – $2,200/month (negotiable based on experience) Location: LATAM About the Company This organization is part of a globally recognized real estate network, operating multiple offices with a growing team of agents and a strong focus on scaling operations. It provides residential real estate services while emphasizing operational efficiency, agent support, and performance. With a focus on trust, accountability, and proactive execution, the team continuously improves processes, implements checklist-driven systems, and strengthens internal support to ensure consistent, high-quality service across all locations. About the Role We are looking for a highly proactive Senior Executive Assistant to act as a right-hand to leadership and support multi-layered real estate operations. This is not a traditional EA role — it is a hybrid of Executive Assistant, Operations Coordinator, and Junior Project Manager, with strong ownership expectations. This role will evolve into a project management and team-lead support function, potentially overseeing additional assistants as the company scales. Key Responsibilities Executive & Administrative Support - Manage executive calendar, email, and daily administrative workflows - Ensure all assigned tasks are completed without repeated follow-ups - Provide daily updates confirming task completion and status Project Ownership & Execution - Convert ideas, discussions, and priorities into structured plans, checklists, and timelines - Own projects from ideation through execution and completion - Build and maintain scalable operational systems and documentation Real Estate Operations Support - Review contracts for accuracy and ensure proper uploads (24–48 hour turnaround SLA) - Manage transaction coordination using SkySlope - Support CRM workflows using BoldTrail - Maintain compliance-ready documentation and audit trails Agent & Team Support - Support agents with technical troubleshooting and system guidance - Assist with onboarding documentation and training materials - Maintain and update structured onboarding and operational checklists - Ensure smooth handoffs between processes and team members Reporting & Communication - Provide clear, structured updates on ongoing tasks and initiatives - Prepare weekly coaching call materials and agent performance summaries - Track agent metrics and assist in monthly performance reporting - Escalate issues proactively when blockers arise Lead & Light Sales Support (SDR Support) - Identify and flag promising leads for follow-up - Perform initial outreach where needed (non-closing role) - Ensure timely routing of leads to leadership for follow-up Operational & Culture Support - Manage social media updates and agent recognition posts - Support retention efforts through communication and engagement initiatives Required Qualifications - 5+ years of experience as an Executive Assistant, Operations Coordinator, or similar role - Fluent English (strong comprehension required — not just conversational fluency) - Experience with CRMs or transaction systems (BoldTrail, SkySlope, or similar) - Proven ability to work independently with minimal supervision - Strong organizational and project management skills - High attention to detail and strong follow-through - Comfortable working in fast-paced, evolving environments - Strong written and verbal communication skills - Ability to work across US time zones (Central Time preferred alignment) Preferred Qualifications - Real estate industry experience (highly preferred) - Background in operations, transaction coordination, or team support roles - Experience supporting scaling teams or multi-office operations - Exposure to checklist-driven or process-heavy environments - Ability to push back constructively and improve processes Work Style & Culture Fit - Collaborative, fast-paced, and direct communication style - Values trust, reliability, and transparency above all - Prefers proactive communication and initiative over seeking constant permission