SAP BASIS Lead | Remote in Mexico

Important IT company At the Latin American level, growth requires: **SAP BASIS Lead** ***Core Responsibilities & Scope*** The selected consultants will be responsible for the end-to-end technical management of complex private cloud landscapes. ***Key tasks include:*** * Continuous Administration: Handling troubleshooting, deep-dive investigations, and Root Cause Analysis (RCA) for complex technical issues. * Proactive Monitoring: Managing health, job, integration, performance, and data growth monitoring based on SAP best practices. * Technical Housekeeping: Performing administrative tasks such as log data cleaning, security patch level maintenance (applying SAP Security Notes), and data growth management (partitioning/archiving). * Change & Release Management: Maintenance of transport landscapes and execution of standard and non-preapproved technical changes. * Critical Requirements & Performance Standards ***Candidates must strictly meet the following criteria to be considered:*** * *Seniority*: A minimum of 5–7 years of expert hands-on SAP Basis administration and support experience. * *Mandatory Certification:* A valid SAP Certification in Basis Technology is non-negotiable. * *SLA Commitment:* Resources must be prepared to meet stringent SLAs, including a 20-minute reaction time and 4-hour resolution time for Priority 1 (Very High) incidents. * *Technical Tools***:** Proficiency in SAP Focused RUN, Cloud ALM, and ServiceNow (SNOW) is required. *Soft Skills * Must act as technical mentors, possessing strong communication skills and the ability to highlight technical risks promptly to SAP leadership. *Expected Deliverables* * Contribution to Monthly Service Performance Reports. * Weekly highlights of open items and active issue tracking. * Maintenance of Known Error Databases (KEDBs) and monitoring documentation. * Experience developing and deploying Generative AI or Agentic solutions, leveraging Azure OpenAI Service, Cognitive Search, Azure AI Studio, Azure functions, durable functions, logic apps or LangChain-like frameworks., Microsoft agentic framework. * Implement agent orchestration with history, context management, retrieval -augmented reasoning * Solid knowledge of security, identity, and compliance in Azure (Managed Identities, Key Vault, Private Endpoints). * Proficiency with Python, [React.js](http://React.js) in cloud-native solution development – Full stack * Experience with multi-region deployments, serverless scaling, and high-throughput data pipelines. * Develop solutions with monitoring, and scaling strategies across hybrid and multi-tenant setups * Hands on with RBAC, prompt and response guardrails * Excellent communication, solution documentation, and stakeholder engagement skills. **ADVANCED CONVERSATIONAL ENGLISH AND SPANISH ESSENTIAL** (Will be evaluated). **If you are a foreingner residing in Mexico, you must have a valid INE, CURP, NSS and RFC.** **Job type**: Remote. **Location**: Mexico **Salary**: $130,000 gross. **Benefits**: Excellent superior benefits.