Sales Support Manager (Administrator)

Trinetix is looking for a skilled Sales Support Manager (Administrator).

Join our team and collaborate with a leader in global connectivity with over 30 years of experience operating one of the world’s most reliable Internet backbones. Backed by Polhem Infra, the company delivers high-performance network infrastructure across 129 countries, supporting more than 2,900 customers worldwide.

At Trinetix, our business unit partners with leading global organizations to empower sales teams and enhance customer experience. By providing administrative and operational support across pre-sales and post-sales processes, we enable account managers and sales representatives to focus on what they do best - building relationships and driving business growth.

This is a unique opportunity to contribute to an organization shaping the future of digital communication, while being part of a team that strengthens collaboration, ensures data accuracy, and streamlines workflows across international markets.

Join us and grow your career in a dynamic international environment.

Requirements

• 3–5 years of business experience in a sales support or administrative role

• Experience with Salesforce - required

• Experience with CRM systems

• Proficiency in MS Excel

• Strong communication skills and fluency in English (spoken and written) - required

• Ability to collaborate with internal teams (Solution Engineering, Procurement, Product Management, Pricing Desk)

• Experience in data entry and quality assurance

Nice-to-haves

• Telecom industry experience

• University degree

Core Responsibilities

• Provide administrative support to account managers and sales teams

• Ensure accuracy of customer order data for Billing, Delivery, and other departments

• Manage billing profile changes, novations, credit notes, and site code updates

• Validate invoice dates and billing amounts

• Support internal projects requiring sales administration expertise

Expected Qualifications

• Take ownership of administrative processes that impact sales operations

• Deliver accurate and timely support to ensure smooth execution of customer orders

• Solve complex administrative challenges and contribute to process improvements

• Make sound decisions independently while collaborating across teams and geographies

• Drive efficiency by introducing new tools, workflows, or practices

What we offer

• Continuous learning and career growth opportunities

• Professional training and English/Spanish language classes

• Comprehensive medical insurance

• Mental health support

• Specialized benefits program with compensation for fitness activities, hobbies, pet care, and more

• Flexible working hours

• Inclusive and supportive culture

About Us

Established in 2011, Trinetix is a dynamic tech service provider supporting enterprise clients around the world.

Headquartered in Nashville, Tennessee, we have a global team of over 1,000 professionals and delivery centers across Europe, the United States, and Argentina. We partner with leading global brands, delivering innovative digital solutions across Fintech, Professional Services, Logistics, Healthcare, and Agriculture.

Our operations are driven by a strong business vision, a people-first culture, and a commitment to responsible growth. We actively give back to the community through various CSR activities and adhere to international principles for sustainable development and business ethics.

To learn more about how we collect, process, and store your personal data, please review our Privacy Notice: https://www.trinetix.com/corporate-policies/privacy-notice

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