Sales Manager
Geeks on Site
$0-$0 / yr
Salary
guatemala
Region
ASAP
Start Date
About Geeks on Site
About Us
Geeks on Site is a nationally recognized tech support and installation firm, founded in 2002 and headquartered in Coral Gables, Florida. With over 20 years of experience, we've grown to serve more than 150 cities across the U.S., offering both onsite and remote solutions for home and business clients
What We Do We specialize in a full suite of IT services including:
Computer repair and troubleshooting (hardware & software)
Virus, spyware, and adware removal
Data recovery and system backups
Wireless network installation and configuration
Smart home devices, CCTV setup, and TV mounting
Comprehensive training—from Windows and Microsoft Office to social media basics
Our certified technicians are equipped to help customers at all skill levels. For businesses, we extend support to server installs, firewall setup, printer/scanner maintenance, and ongoing managed IT plans
Our Culture & Team We’re a mid-sized, privately held company (approx. 200–500 employees) that values expertise, customer focus, and continuous learning. Many roles follow a 1099 contractor model, offering scheduling flexibility and independence—ideal for self-motivated professionals looking to thrive.
Mission Statement Geeks on Site is on a mission to simplify technology for everyone—empowering homes and businesses with dependable, friendly, and timely tech services. Whether fixing a PC, mounting a TV, or securing a smart network, we stand by our promise: “We will fix your computer today!”
About this Role.
About us
Geeks on Site provides nationwide computer repair and technology support services for homes and businesses, delivered both remotely and on-site.
Our services include computer repair, IT support, smart home installation, and a broad range of in-home and business technology services, offering fast, reliable solutions across a wide range of devices and systems.
Job Overview
We are seeking a Sales Manager to lead our inbound and outbound sales teams. This role is responsible for driving revenue growth, improving closing performance, increasing subscription sales, and ensuring a consistently high-quality customer experience.
The ideal candidate is a hands-on leader who can coach and develop sales representatives, track performance through key metrics, and foster a culture of accountability, customer focus, and continuous improvement. This is a fully remote role, and we welcome applications from qualified candidates across Latin America and the Caribbean.
Responsibilities
Lead, coach, and develop inbound and outbound sales teams.
Monitor and improve key KPIs, including closing ratio, subscription upsell performance, quality scores, and customer experience metrics.
Conduct regular coaching sessions, call reviews, and performance evaluations.
Identify opportunities to improve sales processes, conversion rates, and team effectiveness.
Analyze performance data and provide actionable recommendations.
Collaborate with cross-functional teams to support customer satisfaction and business growth.
Support hiring, onboarding, and training initiatives as needed.
Requirements
3+ years of experience managing sales teams.
Direct-to-consumer (D2C) sales experience with a proven track record of successfully selling products or services directly to individual consumers.
Proven track record of improving sales performance and achieving revenue goals.
Experience leading inbound and outbound sales operations.
Strong coaching, communication, and leadership skills.
Ability to analyze KPIs and drive performance improvements.
Customer-focused mindset with a commitment to service excellence.
Experience in technology services, IT support, managed services, or a related industry is a plus.
Benefits
100% Remote Role (Open to candidates across Latin America and the Caribbean)
Competitive monthly contractor compensation, paid in USD via Payoneer, with no company tax withholdings*
Uncapped commissions
Weekends off
Paid time off
Collaborative, international work environment
Growth and advancement opportunities
*Independent contractor position. Payments are made in full, with no tax withholdings by Geeks on Site. Contractors are responsible for their own tax obligations.