Remote Chief of Staff for eCommerce Company

Work From Anywhere in LATAM or the Philippines

Work Schedule: AEST (UTC+10) Monday–Friday

A profitable, founder-led direct-to-consumer (DTC) health products company is looking for a Chief of Staff to take ownership of operations and high-ambiguity executive projects so the founder can focus exclusively on product and growth.

The business runs two active brands at an eight-figure revenue run rate, is bootstrapped, and operates with a deliberately lean, fully remote team. There is no dedicated operations layer yet — this is the company's first senior operational hire, and the function is being built from the ground up.

Day-to-day, the role spans executive project execution, weekly supply chain coordination in Airtable, operating-system and SOP building, and Monday analytics reporting to the founder. You will receive objectives with minimal direction, define the problem, execute end-to-end, and return with recommendations rather than status updates. Success means supply operations running fully off the founder's plate within 90 days and projects completed independently.

Requirements

Must-Have

• 3–7 years of post-graduation experience in operations, strategy, or management consulting, currently IC-level or leading a team of 1–3

• Background from one of: ex-founder (company ran 12+ months); ex-management consulting analyst-to-associate (MBB or recognized regional equivalent); ex-Chief of Staff or BizOps lead at a sub-$50M startup; ex-startup function lead in operations, strategy, or growth at a VC-backed company

• Moderate-to-advanced financial modeling in Excel (verifiable; not full DCF)

• Demonstrated end-to-end ownership of at least one operational system, process, or function built from scratch with a named, quantifiable outcome

• Hands-on experience with project management tools (ClickUp or Notion) and Airtable

• C1+ English (CEFR); C2 strongly preferred

• Minimum 4–6 hours/day overlap with AEST (UTC+10), Monday–Friday

Nice-to-Have

• Experience in DTC, eCommerce, or physical-products operations (Shopify environment)

• Supply chain operations, vendor management, or 3PL coordination experience

• Finance or analytics depth beyond core modeling (relevant for Phase 2 scope)

• Familiarity with AI-assisted workflow or automation tools (e.g., Cursor)

About Pearl Talent

Pearl works with the top 1% of candidates from around the world and connects them with the best startups in the US and EU. Our clients have raised over $5B in aggregate and are backed by companies like OpenAI, a16z, and Founders Fund. They're looking for the sharpest, hungriest candidates who they can consistently promote and work with over many years. Candidates we've hired have been flown out to the US and EU to work with their clients, and even promoted to roles that match folks onshore in the US.

Hear why we exist, what we believe in, and who we're building for:

Watch here: https://www.loom.com/share/863b8e426e6d48309aa8f4ea4c1c94cd

Benefits

• Competitive Salary: Based on experience and skills

• Remote Work: Fully remote—work from anywhere

• Team Incentives: Recognition for maintaining 100% CRM hygiene and on-time reporting

• Generous PTO: In accordance with company policy

• Health Coverage for PH-based talents: HMO coverage after 3 months for full-time employees

• Direct Mentorship: Guidance from international industry experts

• Learning & Development: Ongoing access to resources for professional growth

• Global Networking: Connect with professionals worldwide

Our Recruitment Process

1. Application
2. Screening
3. Skills Assessment
4. Topgrading Interview
5. Client Interview
6. Job Offer
7. Client Onboarding

Ready to Join Us?

If you’re empathetic, organized, and passionate about improving patient experiences through operational excellence, this role is for you. Apply now to help make specialized healthcare more accessible to patients across the U.S.