Referral Coordinator (Bilingual English/Spanish)
Staffing for Doctors
$0-$0 / yr
Salary
guatemala
Region
ASAP
Start Date
About Staffing for Doctors
As the leading provider of HIPAA-compliant virtual medical assistants, we've helped over 500 healthcare practices optimize their operations and improve patient care through innovative staffing solutions. We are a team of medical virtual staffing experts transforming healthcare administration and improve patient care through innovative virtual staffing solutions.
About this Role.
Job Overview
We are seeking an experienced Bilingual Referral Coordinator to join our healthcare team. The ideal candidate has a strong background in referral coordination, insurance authorization processes, and patient care coordination. This role requires excellent organizational and communication skills to ensure patients are seamlessly referred to specialists, surgery centers, and hospitals while maintaining compliance with payer requirements.
Philippines-based bilingual candidates are preferred; however, qualified bilingual candidates from other locations will also be considered.
What We're Looking For
The ideal candidate is detail-oriented, proactive, and able to manage multiple referrals simultaneously while providing excellent service to patients and healthcare partners. They should be comfortable working in a fast-paced environment, coordinating with multiple stakeholders, and ensuring referrals and authorizations are completed accurately and efficiently.
Requirements
Required Qualifications
Fluent in English and Spanish (spoken and written).
Previous experience as a Referral Coordinator in a medical practice.
Hands-on experience submitting prior authorizations for procedures.
Experience coordinating referrals with specialists, surgery centers, and hospitals.
Experience processing outpatient referrals.
Working knowledge of:
Medicare (required)
Medical/Medicaid (required, as applicable)
HMO, PPO, and other commercial insurance plans
California insurance guidelines and referral processes (required)
Required experience using Athenahealth EMR.
Strong understanding of insurance verification, referrals, and authorization workflows.
Excellent communication, organization, and time management skills.
Ability to manage a high-volume workload while maintaining attention to detail.
Preferred Qualifications
Philippines-based bilingual candidates preferred.
Experience working in multi-specialty or outpatient medical practices.
Strong customer service and patient communication skills.
Benefits
Please note that this is a full-time contractor position (40 hours per week) with a negotiable pay rate depending on skillset and experience. The schedule is Monday through Friday, from 8 AM to 5 PM PST.