QA | Salesforce

This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a QA Analyst | Salesforce based in Brazil.

Join a technology-driven team supporting a major financial services organization in delivering reliable, high-quality Salesforce solutions. As a QA Analyst, you will play a key role in ensuring software quality throughout the development lifecycle, from requirements analysis to final validation and release approval. You will combine manual testing expertise with test automation to identify defects, mitigate risks, and improve application performance. Working closely with Product, Development, and other stakeholders, you will help translate complex business requirements into effective testing strategies. You will also contribute to root cause analysis, continuous integration, and the evolution of quality assurance practices. This opportunity is ideal for an analytical, proactive professional who enjoys solving problems and driving continuous improvement in a collaborative environment.

Accountabilities

• Ensure the quality of Salesforce solutions throughout the software development lifecycle, from requirements analysis to final testing and acceptance.
• Analyze business requirements and translate them into comprehensive testing strategies, scenarios, and acceptance criteria.
• Plan, design, and execute manual functional, integration, exploratory, and regression tests.
• Create and maintain test plans, test cases, test evidence, and test data required to validate application functionality.
• Manage the complete defect lifecycle, including identifying, documenting, prioritizing, tracking, and validating fixes.
• Conduct and support root cause analysis (RCA) for defects and incidents identified during testing or in production, helping implement corrective and preventive actions.
• Develop, maintain, and enhance automated tests for web applications.
• Maintain and improve existing test automation frameworks, scripts, and automated test suites.
• Collaborate closely with Product, Development, and other stakeholders to anticipate risks and strengthen quality practices across the team.
• Support continuous integration and delivery initiatives related to software quality and test automation.
• Promote quality assurance best practices and contribute to continuous process improvement.

Requirements

• Professional experience in software quality assurance and testing, preferably involving Salesforce projects or solutions.

• Experience developing test strategies, test plans, scenarios, and detailed test cases.

• Hands-on experience executing manual functional, integration, exploratory, and regression tests.

• Knowledge of defect management processes and experience tracking issues through resolution and validation.

• Understanding of software testing methodologies, quality assurance processes, and industry best practices.

• Experience conducting root cause analysis and following up on corrective actions.

• Practical experience with web test automation and maintaining automated test suites.

• Knowledge of Java and Selenium WebDriver, or equivalent test automation technologies.

• Familiarity with CI/CD pipelines and continuous integration processes.

• Ability to understand complex business rules and translate them into effective testing approaches.

• Strong analytical and critical-thinking skills, attention to detail, and a proactive approach to identifying risks.

• Excellent communication and collaboration skills, with the ability to work independently and effectively within multidisciplinary teams.

• Nice to have:

  • Experience working in financial services or highly regulated, complex environments.
  • Salesforce certifications, such as Administrator, Marketing Cloud, or Platform App Builder.
  • Knowledge of APIs and integration testing.
  • Experience using test management tools, particularly Xray.
  • Familiarity with quality metrics and continuous improvement methodologies.

  Benefits

  • Comprehensive health and dental insurance.
  • Meal and food allowances.
  • Childcare assistance.
  • Extended parental leave.
  • Access to fitness and wellness programs through Wellhub and TotalPass.
  • Profit-sharing program (PLR).
  • Life insurance.
  • Continuous learning opportunities through an internal learning platform.
  • Partnerships with online learning platforms and professional development courses.
  • Language-learning resources.
  • Employee discount programs.
  • Free online resources supporting physical health, mental health, and overall well-being.
  • Courses focused on pregnancy and responsible parenting.
  • An inclusive and supportive workplace with dedicated health, wellness, and inclusion teams.
  • Remote work within Brazil, with office attendance required for professionals residing in the Campinas metropolitan area, according to the applicable attendance policy.
  • Salary: Compensation details were not specified in the original job description.