Project Manager
Miratech
$0-$0 / yr
Salary
brazil
Region
ASAP
Start Date
About Miratech
Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.
About this Role.
We are seeking a highly skilled Project Manager to join our team, responsible for overseeing projects in the CX domain, with a focus on supporting both scope-based and time-and-material (T&M) engagements.
Responsibilities:
Manage the full delivery cycle of technical projects, mainly in CX and telecom environments.
Handle both fixed-scope and Time & Materials (T&M) projects, ensuring delivery on time and within budget.
Create and maintain project plans, including tasks, timelines, owners, and milestones.
Identify project risks and coordinate with vendors, carriers, and third parties to resolve issues.
Follow standard project management processes such as scheduling, reporting, change management, and risk tracking.
Work closely with Engineering, Operations, IT, Product, Finance teams, and external partners.
Monitor project budgets, forecasts, and costs together with Finance teams.
Prepare project updates, reports, and dashboards for management and stakeholders.
7+ years of hands-on project management experience, including significant exposure to CX, telecom, or infrastructure-related environments.
Proven experience managing technical projects from initiation through closure, including ownership of scope, schedule, budget, risks, and stakeholder communication.
Experience coordinating service orders, carrier escalations, maintenance activities, and multi-party technical cutovers.
Strong communication and leadership skills, with the ability to facilitate meetings, drive decision-making, and manage cross-functional collaboration effectively.
Proficiency with project management and collaboration tools such as Jira, MS Project, Confluence, and Excel for tracking and financial analysis.
Strong organizational skills with exceptional attention to detail.
Ability to work effectively in multicultural and distributed team environments.
Nice to have
Previous experience within telecom, ISP, carrier, UCaaS, CX, or wholesale voice environments.
PMP certification or equivalent project management qualification.