Product Designer

Peek is the operating system powering the experiences industry - from museums and attractions to tours and activities. With over 7B in bookings, Peek’s AI-powered platform has helped thousands of merchants to increase revenues, save time, and deliver seamless guest experiences. Customers include MoMA, Whitney Museum, Seattle Aquarium, Bryant Park & Looping Group. The company has raised over 150 million from institutional investors Westcap, Goldman Sachs, and SpringCoast Partners. Learn more at www.peek.com http://www.peek.com.

As a remote-first company recognized by Forbes as one of America's Best Startup Employers and by Built In as a 2025 and 2026 Best Place to Work, we are a global team of "Peeksters" who "Obsess Over Our Customers," "Accomplish Big Things," "Collaborate With Purpose," and "Get Better Every Day.

The Role:

Peek is looking for a Product Designer to help craft thoughtful, user-first experiences across our Peek, ACME, and Connect&GO brands - powering experiences for tour and activity operators, museums, theme parks, and cultural attractions worldwide. You'll join a small, hands-on design team where your work helps shape our products. In this role, you'll own meaningful features end-to-end. You'll partner closely with PMs and engineers to make complex workflows feel intuitive, and turn them into delightful, craft-focused interfaces.

Who You Are

• Curious learner. You seek context, ask "why," and build a real understanding of users, product, and business.

• Outcome-driven. You ship, learn, and iterate, and treat constraints as fuel.

• Collaborative and candid. You invite critique, give feedback early, and communicate clearly with the team.

• Empathetic. You advocate for the user and consider accessibility and inclusion in your work.

• High ownership. You spot problems, propose solutions, and follow through.

• Craft-minded. The tiny details matter to you - not for aesthetics alone, but because they reduce friction and build trust.

What You'll Do

• Own design for features across B2B and B2C surfaces - framing problems, designing solutions, and shipping polished work with PM and engineering.

• Translate workflows and data into intuitive, accessible flows.

• Build prototypes, run user interviews and usability tests, and use both qualitative and quantitative insights to guide iteration.

• Use AI-enhanced tools to move faster and go deeper, for research synthesis, ideation, or prototype generation.

• Contribute to our design system and reusable patterns, balancing brand differentiation with platform consistency across our brands.

Skills You Already Have

• 3+ years of experience in product or UX design, ideally on B2B, SaaS, or operational platforms.

• Strong proficiency in Figma and other design/prototyping tools.

• Hands-on experience using AI tools in your day-to-day workflows.

• A track record of using research to guide decisions

• Excellent communication and storytelling skills - you bring clarity to ambiguity and unite stakeholders around a vision.

• Strong organizational skills - you juggle multiple projects in short turnarounds without sacrificing quality.

• Portfolio that demonstrates problem-solving, systems thinking, and effective execution across real-world products.

Nice to Haves

• Familiarity with HTML/CSS or front-end handoff workflows.

• Background in travel, scheduling, or service marketplaces.

Your Portfolio

Show us what you've got - sketches, prototypes, research, or a full portfolio. We would love to see how you define problems, explore solutions, and bring clarity to complex challenges.

Interview Process:

1. Recruiter Screen

2. Hiring Manager Interview

3. White Board Session in Figma

4. Panel Interview

5. Executive Round

Peek Travel Inc. is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, disability, or other legally protected status.

If you are unable to apply due to incompatible assistive technology or a disability, please contact us at talent@peek.com. We will make every effort to respond to your request for disability assistance as soon as possible.