Medical Administrative Assistant / Scheduler (Work Comp & Med-Legal)

We are seeking a highly organized and proactive **Medical Administrative Assistant / Scheduler** to support a U.S.-based practice specializing in Workers’ Compensation, Med-Legal, Orthopedic, Pain Management, and Chiropractic care. This role is focused on managing scheduling workflows, coordinating patient appointments, and supporting documentation tied to Work Comp and med-legal cases. The ideal candidate is detail-oriented, persistent, and comfortable working within structured processes that require consistent follow-up and accuracy. ### **Key Responsibilities** * Coordinate **new and follow-up appointments** for Workers’ Compensation and med-legal patients * Manage scheduling based on **treatment plans, reporting timelines, and case requirements** * Communicate professionally with **patients, attorneys, case managers, and referral sources** * Handle **patient intake**, including demographics, case details, and documentation entry * Maintain accurate and organized records within the EMR system * Upload and track documentation related to Work Comp and med-legal cases * Support workflow coordination between **scheduling, billing, and AR-related processes** * Assist with communication using VoIP systems to ensure efficient appointment coordination * 2 years of experience in a **U.S. healthcare administrative role** (scheduling, patient coordination, or similar) * Familiarity with **Workers’ Compensation and/or med-legal workflows** * Experience using **EMR systems** (ConexEM preferred) * **Strong written and spoken English communication skills** * Highly organized with strong attention to detail and ability to manage structured workflows * Reliable, consistent, and comfortable handling deadlines and follow-ups * Located in **Latin America** ### Please note that this is a full-time contractor position (40 hours per week) with a pay rate of $7 – $8 per hour depending on skillset and experience. The schedule is Monday through Friday, aligned with U.S. business hours.