Implementation Specialist

About DevSavant At DevSavant, we are a trusted technology partner specializing in Software Development, Data Engineering, AI/Machine Learning, Cloud Solutions, Automation Testing, and UI/UX Design. We deliver innovative, high-quality solutions with a focus on excellence and results. Our people are at the heart of everything we do, fostering a culture of growth and well-being. Join us and thrive in a supportive, success-driven environment. Key Responsibilities: - Guide clients through the implementation process of the client PRM solutions - Configure and customize PRM platforms according to client requirements - Conduct discovery sessions to understand client needs and business processes - Create and maintain project timelines and implementation schedules - Provide technical guidance and best practices to clients - Document client requirements and configuration specifications - Collaborate with internal teams including support, development, and sales - Deliver platform training to client teams - Troubleshoot technical issues during implementation - Ensure successful client onboarding and platform adoption Requirements: - 2-4 years of experience in software implementation, customer success, or related field - Strong technical aptitude and ability to learn new technologies quickly - Excellent project management and organizational skills - Outstanding verbal and written communication abilities - Experience working directly with clients in a technical capacity - Problem-solving mindset with attention to detail - Ability to manage multiple implementations simultaneously - Proficiency with MS Office Suite and project management tools - English level: B2 Advanced Power Skills: - Clear verbal communication - Written communication - Active listening - Presentation skills - Time management - Prioritization - Organization - Attention to detail - Multitasking - Relationship building - Customer service orientation