Head of Delivery

We are looking for a Head of Delivery to lead and scale the execution of web and mobile development projects, ensuring high-quality delivery, predictability, and client satisfaction. This role is key to connecting strategy, technical teams, and clients, ensuring operational efficiency and excellence in service delivery. #### **Responsibilities** * Lead the delivery strategy for web and mobile projects across multiple clients and accounts. * Ensure compliance with timelines, quality, scope, and budget across all projects. * Lead, coordinate, and support Project Managers in day-to-day project execution. * Define and continuously improve delivery frameworks, agile methodologies, and scalable operating models. * Act as the main escalation point for risks, deviations, or client-related issues. * Work closely with Sales, Talent, and Technology teams to plan capacity, staffing, and ramp-ups. * Drive continuous improvement in performance, productivity, and overall client experience. * Ensure clear, transparent, and effective communication with internal and external stakeholders. * Monitor key delivery metrics such as velocity, forecasting accuracy, margins, and client satisfaction. ###