HANA DB Admin

Important IT company At the Latin American level, growth requires:

HANA DB Admin

We are seeking an SAP HANA Administrator to provide L2/L3 support for complex SAP landscapes. The ideal candidate will demonstrate deep technical expertise in HANA/Sybase database administration, proactive issue resolution, and cross-functional coordination in a managed service delivery model. This role demands operational excellence, SLA adherence, and continuous learning in a dynamic global support setup.

Key Responsibilities

• Deliver L2/L3 technical support for SAP HANA infrastructure in compliance with SLAs and KPIs.

• Administer HANA and Sybase databases, including backup, recovery, performance tuning, and space management.

• Handle P1/P2 incidents with urgency and precision, ensuring timely resolution and de-escalation.

• Track and report SLA/KPI metrics; ensure compliance with ITIL best practices.

• Prior experience in ECS (Enterprise Cloud Services) will be considered an advantage.

Key activities

• HANA Database and ASE Sybase

• Update database software, DMM

• Table partitioning

• Maintain system parameter

• Manage hana replication

• Install ODBC

• Backup/ restore

Required Skills & Competencies

• Hands-on experience in HANA and Sybase database operations.

• Experience in managed service delivery and global support environments.

• Familiarity with ITIL processes and SLA/KPI tracking.

• Excellent troubleshooting, documentation, and communication skills.

ADVANCED CONVERSATIONAL ENGLISH AND SPANISH ESSENTIAL (Will be evaluated).

If you are a foreingner residing in Mexico, you must have a valid INE, CURP, NSS and RFC.

Job type: Remote.

Location: Mexico

Salary: $85,000 gross

Benefits: Excellent superior benefits.