Forward Deployed Engineer

Our customers run finance across several countries at once. That means multiple entities, multiple currencies, local tax and e-invoicing rules, and increasingly stablecoin rails alongside traditional payments. The companies that get the most out of Jeeves are also the ones with the most complex setups, and getting them live quickly and correctly is one of the biggest levers we have for growth.

As a Forward Deployed Engineer, you'll sit where our product meets our most complex customers. You'll work hands-on with the finance and engineering teams at high-growth and enterprise companies across Latin America. You'll connect Jeeves to their ERPs and internal systems, design the flows they need (card programs, AP automation, and treasury movement across fiat and stablecoins), and own the technical path to go-live. What you learn in the field comes straight back to our Product and Engineering teams and shapes what we build next.

This is a hands-on engineering role. You'll write and ship production code, and you'll also be the person in the room with a customer's Controller or CFO. It isn't a pre-sales demo role, and it isn't a pure support role.
Location : This role is remote or hybrid based out of Mexico City, Mexico, and is a full-time remote position where it is also possible to come into our office in Roma Norte on a flexible schedule. #LI-REMOTE

What You'll Do:
Customer Integrations

• Build and ship integrations between Jeeves and customer ERPs and accounting systems (for example NetSuite, SAP, Oracle, TOTVS, and local accounting tools) using our APIs and webhooks

• Map customer data models (chart of accounts, cost centers, entities, vendors) to Jeeves and keep them in sync

• Debug integration issues across systems end to end, from API logs to the customer's month-end reconciliation

• Build reusable integration patterns and internal tools so each new customer goes live faster than the last

• Payments, Treasury & Local Compliance

• Scope and set up multi-entity, multi-currency configurations with the customer's finance team

• Design stablecoin payment and settlement flows alongside traditional rails (SPEI, PIX, ACH, SWIFT)

• Help customers handle country-specific requirements, such as CFDI in Mexico, NF-e in Brazil, and DIAN e-invoicing in Colombia, inside their Jeeves workflows

• Work with our Compliance and Risk teams so customer setups stay within regulatory guardrails

• Technical Ownership of Strategic Accounts

• Own the technical side of onboarding for strategic accounts, from the first scoping call through go-live and adoption

• Run technical workshops with customer engineering and finance teams, sometimes on-site

• Write clear implementation plans, set expectations on timelines, and flag risks early

• Be the trusted technical point of contact after go-live for escalations and expansion

• Product Feedback & Sales Partnership

• Turn repeated customer requests into clear, prioritized input for Product and Engineering

• Partner with Sales and Account Management on technical discovery, solution design, and proofs of concept for large deals

• Document what you learn in the field (integration guides, known edge cases, playbooks) so the whole team benefits

Minimum Requirements:

• 4+ years of professional experience in software engineering, solutions engineering, or technical implementation, including at least 2 years in customer-facing technical work

• Strong hands-on coding in at least one of Python, TypeScript/Node, or Go, with production experience building against REST APIs and webhooks

• Solid SQL and data-mapping skills, demonstrated by integrations or data pipelines you've built and supported

• A track record of owning a customer project through to go-live, including managing timelines and stakeholders on the customer side

• Professional fluency in English plus Spanish and/or Portuguese

• Able to travel to customer sites in Latin America as needed

Preferred Qualifications:

• Experience in fintech or payments, especially card issuing, payment rails (SPEI, PIX, ACH, SWIFT), or cross-border money movement

• Experience integrating with at least one ERP, accounting, or financial system (for example NetSuite, SAP, Oracle, TOTVS, QuickBooks, or Xero)

• A working understanding of how finance teams operate: AP, reconciliation, month-end close, and multi-entity accounting

• Hands-on work with stablecoin, on/off-ramp, or digital asset infrastructure

• Experience with LatAm e-invoicing and tax systems (CFDI, NF-e, DIAN)

• A previous forward deployed, solutions architect, or implementation engineer role at a startup

• Experience building internal tooling that shortened implementation time