FBS Workforce Specialist II
Capgemini
$0-$0 / yr
Salary
mexico
Region
ASAP
Start Date
About Capgemini
Get the future you want
At Capgemini, we are driven by a shared purpose: Unleashing human energy through technology for an inclusive and sustainable future.
Technology shapes the way we live our lives. How we work, learn, move and communicate. That means our technology expertise, combined with our business knowledge, does more than help you transform and manage your business. It can help you realize a better future and create a more sustainable, inclusive world.
It’s a responsibility we don’t take lightly. That’s why, since our inception more than 50 years ago, we have always acted as a partner to our clients, not a service provider. A diverse collective of nearly 350,000 strategic and technological experts across more than 50 countries, we are all driven by one shared passion: to unleash human energy through technology.
As we leverage cloud, data, AI, connectivity, software, digital engineering, and platforms to address the entire breadth of business needs, this passion drives a powerful commitment. To unlock the true value of technology for your business, our planet, and society at large. From advancing the digital consumer experience, to accelerating intelligent industry and transforming enterprise efficiency, we help you look beyond ‘can it be done?’ to define the right path forward to a better future.
About this Role.
The Workforce Insights Consultant partners with Workforce Architects, HR partners, and business leaders to provide workforce analytics, measurement, and insights that enable informed talent and workforce decisions. This role supports workforce strategy initiatives through data analysis, forecasting, and evidence-based recommendations, helping stakeholders understand workforce trends, skills needs, and organizational impacts. The successful candidate combines analytical expertise with strong consulting and communication skills, translating workforce data into actionable insights that support business objectives. Working collaboratively across HR, Finance, and business teams, the Workforce Insights Consultant helps ensure workforce decisions are supported by reliable data, meaningful metrics, and measurable outcomes.
Requirements
Total Work Experience: Minimum Required: 1-3
English Proficiency: Minimum Required: Fluent
Experience Requirements
3-5 years experience within a Workforce Management role required. 4 years contact center experience preferred. 3 years demonstrated forecasting experience preferred.
Education Requirements
High school diploma or equivalent required. Bachelor's degree preferred.
Physical Environment
This position operates in an open office working environment which will include normal and customary distractions, noise, and interruptions.