Customer Support Operator Argentina
Talentgrator
$0-$0 / yr
Salary
argentina
Region
ASAP
Start Date
About Talentgrator
Talentgrator is a recruitment service that connects IT entertainment and iGaming industry businesses with professionals. We support the growth and development of the iGaming ecosystem through a personalized approach tailored to the unique needs of each business.
About this Role.
International iGaming company launching and developing online casino products for LATAM markets.
The company operates in a distributed format and focuses on customer satisfaction, operational efficiency, and long-term growth.
About the Role
We are looking for a Customer Support Operator for the Argentina market who will assist players via live chat and email, resolve payment and technical issues, and maintain high-quality customer support.
The role requires strong communication skills, stress resistance, and readiness to work in shifts.
Key Responsibilities
Support users via live chat and email
Assist players with verification, deposits, withdrawals, and bonuses
Resolve payment and technical issues
Escalate complex cases to relevant departments
Maintain high customer satisfaction
Follow company policies and responsible gaming standards
Requirements
Experience in customer support or online communication
Strong communication skills
Ability to multitask and work under pressure
English — Intermediate or higher
Spanish — Advanced
Confident PC user
Experience with CRM systems and live chat tools
Nice to Have
Experience in iGaming industry
Understanding of payment systems and fraud prevention basics
Experience with shift work
Experience with online casino products and bonuses
Experience using AI tools and automation platforms
Benefits
Remote full-time position
Shift schedule 2/2 with possible day/night rotations
Long-term cooperation
Career growth opportunities to Senior Support / QA / Shift Lead
International working environment