Customer Enablement Specialist (Training & Client Education | Remote LATAM)
Smart Apartment Data
$0-$0 / yr
Salary
dominican republic
Region
ASAP
Start Date
About Smart Apartment Data
Smart is the trusted source of market intelligence to the apartment industry. We offer comprehensive data platforms designed for Owners, Brokers, Management Companies, On-Site Teams, Suppliers and Locators who need accurate in-depth information to make business decisions and informed investments.
As a winner 'Houston Best & Brightest Companies to Work' , we place strong emphasis on offering a fun work-environment, healthy work-life balance of course, fun and challenging work.
About this Role.
About Us
For 20+ years, we've been the go-to data analytics platform for U.S. housing professionals—empowering brokers, investors, and analysts with real-time market intelligence.
Meet our hiring team in this short video: https://vimeo.com/1057933773/3260b5ba8b
We’re hiring a client-facing training professional to help customers learn and confidently use our platform.
This role is ideal for:
Trainers
L&D professionals
Teachers with strong presentation skills
Customer-facing professionals
What You'll Do
Deliver onboarding and training sessions
Guide clients through product usage
Help customers become confident users
Requirements
2+ years of experience delivering training, onboarding, or customer education sessions
Experience leading live sessions, workshops, or presentations (not just supporting training)
Strong ability to explain processes, tools, or platforms clearly
Excellent communication skills suitable for U.S.-based clients
English level: C1 or C2 (required)
Reliable internet and professional remote setup
We’re Especially Interested In Candidates Who Have:
Experience onboarding customers or users onto a tool, platform, or structured process
Background in:
Customer Success / Onboarding
Product Training / Enablement
Learning & Development / Corporate Training
Teaching (with structured group delivery)
Experience delivering sessions via Zoom or similar tools
Familiarity with CRM or software tools (a plus, not required)
This Role is NOT a Fit For:
Customer support roles without training responsibilities
HR onboarding focused only on internal employees
Administrative or coordination roles without training delivery
ESL/teaching roles without structured presentation or facilitation experience
What Makes You Stand Out
Experience training adults or clients
Strong presence on video calls
Ability to explain clearly and confidently
Not a Fit
No presentation or training experience
Back-office roles without communication exposure
Benefits
100% Remote, location independent
Compensation: 1,500 - 2000 per month (based on relevant experience and demonstrated skills)