Customer Enablement Specialist (Remote - LATAM)

**About Us** For 20+ years, we've been the go-to data analytics platform for U.S. housing professionals—empowering brokers, investors, and analysts with real-time market intelligence. *Meet our hiring team in this short video:* <https://vimeo.com/1057933773/3260b5ba8b> **About the Role** As a Customer Enablement Specialist, you will lead live onboarding sessions and product training for external clients, helping them understand and confidently use our platform. This is a client-facing training role, not a support role. You’ll be responsible for delivering clear, structured, and engaging sessions that drive product adoption and long-term success. What You'll Do * Lead live onboarding sessions via Zoom for new clients * Deliver structured product walkthroughs and training sessions * Explain platform features in a clear, practical, and engaging way * Answer client questions confidently during live sessions * Help clients successfully adopt and use the platform * Represent the company in a professional, client-facing environment * This position focuses on external client training rather than internal HR training. * 2+ years of experience delivering training, onboarding, or customer education sessions * Experience leading live sessions, workshops, or presentations (not just supporting training) * Strong ability to explain processes, tools, or platforms clearly * Excellent communication skills suitable for U.S.-based clients * English level: C1 or C2 (required) * Reliable internet and professional remote setup **We’re Especially Interested In Candidates Who Have:** * Experience onboarding customers or users onto a tool, platform, or structured process * Background in: * Customer Success / Onboarding * Product Training / Enablement * Learning & Development / Corporate Training * Teaching (with structured group delivery) * Experience delivering sessions via Zoom or similar tools * Familiarity with CRM or software tools (a plus, not required) **This Role is NOT a Fit For:** * Customer support roles without training responsibilities * HR onboarding focused only on internal employees * Administrative or coordination roles without training delivery * ESL/teaching roles without structured presentation or facilitation experience ### **Bonus Points** * Experience in customer education, onboarding, or implementation * Ability to quickly learn and explain software tools * Experience working with international or U.S.-based clients * 100% Remote, location independent * Compensation: $2000 per month (based on relevant experience and demonstrated skills)