Conversion Manager (Spanish-speaking)

About the Team We are Quadcode, a fintech company excelling in financial brokerage activities and delivering advanced financial products to our global clientele. Our flagship product, an internal trading platform, is offered as a Software-as-a-Service (SaaS) solution to other brokers. We’re looking for a proactive and strategic Conversion Manager (English & Spanish Speaker) who’s ready to do more than just scan LinkedIn. You’ll uncover hidden talent, build outstanding sourcing pipelines, and turn data-driven insights into high-quality hires — all while keeping speed, precision, and candidate experience at the core. Tasks: * Conduct welcome calls to newly registered clients and introduce them to the platform * Guide clients through key platform features, helping them take meaningful first steps toward activation * Drive client conversion by proactively engaging users and moving them toward becoming active on the platform * Inform clients about platform updates, new features, or important changes * Address initial client questions and provide clear, helpful guidance * Maintain accurate records of client interactions and follow-up actions * Collaborate with internal teams to share client feedback and improve the onboarding experience Requirements: * Fluent in English and Spanish — both written and spoken * Strong communication and interpersonal skills, with confidence in phone-based client interactions * Customer-oriented mindset with the ability to build rapport quickly * Prior experience in a conversion, retention, or client success role * Background in fintech, trading platforms, or digital products * Familiarity with CRM tools and client outreach workflows * We offer: * Full-time remote work model (Service Provider or External vendor contract). * Competitive remuneration. * Performance-based bonuses. * Training and development opportunities. * Friendly, enjoyable, and positive environment.