Connecteam | Call Scheduler

On behalf of Connecteam, SD Solutions is looking for a talentedCall Schedulerto engage with existing paying customers proactively.

In this role, you will make outbound follow-up calls to active customers, build relationships, offer free training sessions, and help them maximize the value of the Connecteam platform. You will act as a helpful guide, ensuring customers feel supported and discover new ways to use the system effectively for their daily operations.

SD Solutions is a staffing company operating globally. Contact us to get more details about the benefits we offer.

Responsibilities:

• Make outbound follow-up calls (15-minute sessions) to offer free training sesions.

• Maintain accurate daily reporting: calls made, meetings booked, qualified vs unqualified opportunities

• Work closely with the Customer Success team for smooth handoffs and escalations

• Working hours: 9 AM – 6 PM Central Time (CST) — required

Requirements:

• Spotless/fluent English — non-negotiable (excellent spoken English is mandatory)

• Strong willingness to work hard with a high volume of outbound calls daily

• Confident, positive, and customer-oriented communication style

• Ability to explain things clearly to non-technical users

• Highly disciplined and organized

• All other skills (product knowledge, sales techniques, etc.) can be taught

• Working hours: 9 AM – 6 PM Central Time (CST) — required

About the company:

Connecteam is a SaaS platform designed to help non-technical, frontline businesses manage their workforce in one place. Typical customers include restaurants, laundries, retail, cleaning services, and other operational businesses. The platform covers:

• Employee time tracking (clock in / clock out)

• Scheduling and shift management

• PTO and policies

• Payroll inputs

• Forms, checklists, and task management

• Permissions, groups, and roles

• Mobile + desktop usage (online and offline work)

Customers often need hands-on guidance to translate their real-world workflows into a working system — this is where Professional Services comes in.

By applying for this position, you agree to the terms outlined in our Privacy Policy. Please take a moment to review our Privacy Policy https://sd-solutions.breezy.hr/privacy-notice, and make sure you understand its contents. If you have any questions or concerns regarding our Privacy Policy, please feel free to contact us.