Business Development Manager (BDM)

This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours aligned with the client’s time zone.

Our client is a growing organization focused on accelerating revenue through strategic outbound sales and scalable business development processes. As the company continues to expand, they are seeking a Business Development Manager to lead the Business Development Representative (BDR) team, optimize lead generation strategies, and drive qualified opportunities into the sales pipeline.

ROLE OVERVIEW

The Business Development Manager will be responsible for leading the business development team while overseeing outbound sales strategy, lead generation, CRM management, workflow optimization, and performance reporting. The Business Development Manager will coach and develop BDRs, improve sales processes, collaborate with Sales and Marketing leadership, and ensure the organization consistently generates high-quality pipeline opportunities. This role is ideal for a hands-on sales leader who enjoys coaching teams, building scalable processes, and using data to drive continuous improvement.

LOCATION

Fully Remote (Work from Home) | 9:00 AM - 5:00 PM EST

KEY RESPONSIBILITIES

TEAM LEADERSHIP & MANAGEMENT

• Lead, mentor, and coach the Business Development Representative (BDR) team.

• Conduct regular one-on-one meetings, performance reviews, and coaching sessions.

• Monitor team performance against lead generation and appointment-setting goals.

• Develop and manage BDR schedules to maximize outreach productivity.

LEAD GENERATION & PIPELINE DEVELOPMENT

• Develop and execute outbound lead generation strategies.

• Oversee cold calling, email outreach, and social selling campaigns.

• Ensure leads are properly qualified and managed throughout the sales pipeline.

• Partner with Marketing to align campaigns with target customer segments.

CRM & WORKFLOW MANAGEMENT

• Build, manage, and optimize CRM workflows and email sequences.

• Maintain accurate CRM records, sales pipelines, and reporting dashboards.

• Audit sales call transcripts and lead activity to identify coaching opportunities.

• Ensure sales processes and workflows are consistently followed.

ANALYTICS & REPORTING

• Monitor KPIs related to lead generation, conversions, team performance, and revenue contribution.

• Prepare regular reports for executive leadership.

• Identify process bottlenecks and recommend improvements.

• Analyze data to optimize outreach effectiveness and sales execution.

STRATEGIC INITIATIVES

• Collaborate with Sales and Marketing leadership on new campaign launches.

• Develop and implement SOPs, training materials, and process improvements.

• Participate in strategic sales calls when needed.

• Resolve escalated client or internal issues while supporting continuous operational improvement.

QUALIFICATIONS

EXPERIENCE

• 3+ years of experience in business development, outbound sales, or a related field.

• At least 1 year of experience leading or managing a sales or business development team.

• Strong experience with lead generation, outbound prospecting, and pipeline management.

• Experience building and managing CRM workflows and email outreach sequences.

• Experience collaborating with cross-functional Sales and Marketing teams.

SKILLS

• Strong leadership, coaching, and team development skills.

• Experience using HubSpot, Salesforce, or similar CRM platforms.

• Experience setting up email sequences and marketing automation workflows.

• Excellent written and verbal English communication skills.

• Strong analytical and reporting skills.

• Ability to interpret KPIs and optimize team performance.

• Excellent organizational and project management abilities.

• Strong attention to detail and process management.

• Ability to manage multiple priorities in a fast-paced environment.

• Proactive, results-driven, and highly accountable.

WHAT SUCCESS LOOKS LIKE

• The BDR team consistently meets or exceeds lead generation and appointment-setting goals.

• CRM data, email workflows, and sales processes remain accurate and optimized.

• Sales leadership has complete visibility into pipeline health and team performance.

• Process improvements increase efficiency and outbound conversion rates.

• Team members demonstrate measurable growth in productivity, effectiveness, and revenue contribution.

• Strategic initiatives are successfully implemented while supporting long-term business growth.

OPPORTUNITY

This is an exciting opportunity to lead and scale a growing Business Development team while directly influencing the company's revenue growth. As the Business Development Manager, you'll shape outbound strategy, optimize sales operations, develop future sales talent, and partner closely with Sales and Marketing leadership to build a world-class business development function.

APPLICATION PROCESS:

TO BE CONSIDERED FOR THIS ROLE THESE STEPS NEED TO BE FOLLOWED:

• Fill in the application form

• Record a video showcasing your skill sets