Bilingual Medical Receptionist (Tebra Proficiency)

Our client, a growing healthcare practice, is seeking an experienced Medical Scheduler / Receptionist to join their team. This role is ideal for someone who enjoys interacting with patients, excels at managing schedules, and thrives in a fast-paced healthcare environment.

As the first point of contact for patients, you will play a key role in delivering an outstanding patient experience by managing appointment scheduling, handling inbound calls, maintaining accurate patient records, and ensuring all required documentation is completed.

Key Responsibilities

• Answer inbound patient calls professionally and courteously.

• Schedule, reschedule, and confirm patient appointments.

• Follow up with patients regarding intake forms and outstanding documentation.

• Maintain accurate patient records within the EMR system (Tebra).

• Respond to general patient inquiries and provide excellent customer service.

• Communicate scheduling updates and documentation requirements to patients.

• Perform general administrative and clerical duties as needed.

• Ensure HIPAA compliance and maintain patient confidentiality at all times.

Required Qualifications

• Minimum 3 years of experience as a Medical Scheduler, Medical Receptionist, or in a similar healthcare administrative role.

• Experience using Tebra EMR is required.

• Excellent verbal and written English communication skills.

• Strong customer service skills and professional phone etiquette.

• Ability to manage multiple priorities in a fast-paced healthcare environment.

• Strong organizational skills with exceptional attention to detail.

• Ability to work independently with minimal supervision.

We're Looking For Someone Who Is

• Friendly, professional, and patient-focused.

• Comfortable handling a high volume of inbound patient calls.

• Organized and able to multitask efficiently.

• Proactive, reliable, and detail-oriented.

• Committed to delivering an exceptional patient experience.

Work Schedule

• Part-Time

• Tuesday, Thursday, and Friday

• 9:00 AM – 3:00 PM (U.S. Central Time)

Technical Requirements

• Reliable computer or laptop.

• Stable high-speed internet connection.

• Professional headset with microphone.

• Quiet, distraction-free home office.

• Fully remote position.

• Opportunity to join a growing healthcare practice and contribute to delivering exceptional patient care.