Bilingual Dental Medical Receptionist ( English and Spanish Speaking)

Job Overview

We are looking for a reliable and patient-focused Bilingual Medical Receptionist with dental practice experience to join a remote healthcare team. The ideal candidate will have hands-on experience supporting the front desk operations of a dental practice, managing patient communication, scheduling appointments, verifying insurance, and assisting with administrative tasks.

Key Responsibilities

• Manage incoming calls, emails, and patient inquiries.

• Schedule, reschedule, and confirm dental appointments.

• Handle patient check-in and check-out.

• Verify patient information and dental insurance eligibility.

• Assist with insurance benefits, copays, deductibles, and patient balances.

• Process payments and follow up on outstanding balances.

• Coordinate appointment reminders and patient follow-ups.

• Maintain accurate patient records and documentation.

• Communicate with patients, dentists, hygienists, and other dental staff.

• Maintain patient confidentiality and comply with HIPAA requirements.

• Support general administrative and front-desk operations.

Qualifications & Requirements

• 3+ years of experience as a receptionist, front desk coordinator, or administrative professional in US dental practice.

• Strong knowledge of dental office workflows, scheduling, and terminology.

• Experience with dental insurance verification.

• Excellent communication and customer service skills.

• Strong organizational and multitasking abilities.

• Proficiency with computers and dental practice management systems.

• Ability to work independently in a fully remote environment.

• HIPAA knowledge or certification is a plus.

• Fluent in both English and Spanish

Preferred Experience

• Experience with dental insurance verification and claims-related processes.

• Experience using dental practice management systems such as Dentrix, Eaglesoft, Open Dental, Curve Dental, or similar platforms.

• Previous experience working remotely in a dental setting (Must Have)