BDC Dealership Agent
Global Pacific Support
$0-$0 / yr
Salary
colombia
Region
ASAP
Start Date
About Global Pacific Support
Welcome to Global Pacific Support!
Global Pacific Support is not just another call center; we are a leader in delivering world-class customer service and support solutions on a global scale. With a commitment to excellence, we specialize in 24/7 multilingual customer support, dispatch coordination, and comprehensive service management for clients across various industries.
Our team is driven by innovation, utilizing the latest technology and best practices to ensure that every customer interaction is seamless, efficient, and memorable. We pride ourselves on fostering a collaborative and inclusive work environment where employees are empowered to grow and make a real impact. At Global Pacific Support, we don't just fill positions—we build careers and craft industry leaders. Join us to be a part of a company that values your potential and invests in your future.
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Contact GPS today for a personalized consultation! 1-888-856-8811
About this Role.
GLOBAL PACIFIC SUPPORT is seeking a skilled BDC Dealership Agent who will be responsible for managing inbound and outbound customer communications for our partner dealerships. This role requires excellent communication skills, strong attention to detail, and hands-on experience in handling customer inquiries, setting appointments, and supporting dealership operations.
Join us and play a key role in enhancing customer experience and driving success for our dealership partners!
Requirements
Proven experience in a BDC role or similar customer service/appointment-setting position
Strong verbal and written communication skills
Ability to handle inbound and outbound calls professionally
Experience working with CRM systems (e.g., VinSolutions, DealerSocket, or similar)
Strong organizational skills and attention to detail
Ability to multitask and manage a high volume of leads
Willingness to work in a fast-paced dealership environment
Ability to follow scripts and guidelines while maintaining natural communication
Reliable internet connection and a quiet workspace
Willingness to work flexible hours, including weekends if required
Benefits
100% remote job working in the comforts of your home
Non-toxic environment
Growth potential