Accounts Receivable & Collections Associate

Hi there!

We are seeking an Accounts Receivable & Collections Associate to join one of our U.S. clients. In this role, you will support daily accounts receivable activities. This is an entry-level position focused primarily on posting customer payments, following up on outstanding balances, and assisting with basic billing tasks.

Key Responsibilities

• Post and apply customer payments accurately and timely.

• Follow up with customers by phone and email regarding past-due balances.

• Review outstanding invoices and assist with collection efforts.

• Research basic payment discrepancies and unapplied payments.

• Send invoices, statements, and payment documentation to customers.

• Assist with basic billing and invoice preparation as needed.

• Maintain accurate customer account records.

• Assist the accounting team with other AR-related tasks as needed.

Requirements

• 1–2 years of accounts receivable, collections, billing, or related office experience preferred.

• Strong attention to detail and organizational skills.

• Good English speaking and writing skills, with the ability to communicate professionally with customers by phone and email.

• Basic Microsoft Excel and computer skills.

• Comfortable following up with customers regarding payments.

• Ability to learn accounting and billing systems.

• Dependable, organized, and able to manage routine tasks with accuracy.

Benefits

Work for a US company!

• Remote

• Competitive Compensation package.

• All additional benefits by Dominican Law (13th Salary, PTO, etc.)

• Complementary Health Insurance.