Account Manager

**This position is posted by Jobgether on behalf of a partner company. We are currently looking for an Account Manager in Brazil.** This role is focused on driving inbound sales growth and building strong, trust-based relationships with clients in a fast-paced SaaS environment. You will act as a key commercial contact, helping prospects and customers understand the value of a modern software escrow and disaster recovery platform. The position combines consultative sales, customer success, and opportunity generation, requiring both strategic thinking and hands-on execution. You will engage with inbound leads, run product demonstrations, and guide clients through tailored solutions that meet their needs. The environment is dynamic and startup-like, with a strong emphasis on ownership, experimentation, and continuous improvement. Your work will directly influence revenue growth, customer satisfaction, and long-term partnerships. Accountabilities: * Manage inbound sales opportunities by advising prospects and building strong, trust-based client relationships. * Respond to customer inquiries via email and other channels in a timely, professional, and solution-oriented manner. * Identify and follow up on inbound leads through email and phone outreach to generate qualified opportunities. * Conduct online product demonstrations to showcase platform features and value propositions. * Create, present, and negotiate commercial offers to close deals with new customers. * Upsell and expand relationships with existing customers by identifying additional needs and value opportunities. * Run A/B testing and iterate on outreach and sales approaches to improve conversion rates. * Collaborate with internal teams to refine messaging, customer experience, and sales processes. ### Requirements: * 1–2 years of experience in a sales, account management, or customer-facing role with proven performance against targets. * Strong English communication skills, both written and verbal, with the ability to build rapport and trust quickly. * Experience or comfort with SaaS products and modern digital tools. * Strong problem-solving skills with the ability to identify customer needs and propose effective solutions. * Excellent time management and organizational skills, with the ability to prioritize multiple tasks and deadlines. * Comfortable conducting online demos and presenting solutions to customers. * Positive, adaptable mindset with the ability to perform well in a fast-paced and changing environment. * Ability to work independently while contributing effectively within a collaborative team. * Availability to work aligned with US business hours. ### Benefits: * Remote-first and flexible work environment. * Startup culture with high ownership and impact. * Supportive and collaborative international team. * Structured onboarding with training and ramp-up support. * Regular team activities and engagement initiatives. * Opportunity to directly influence product growth and customer success. * Open communication culture with direct feedback loops. * Career growth opportunities in a fast-scaling SaaS environment.