Account Executive & Customer Success - AI EdTech

### Founding Sales & Customer Success Lead (K-12 AI EdTech) ### **Location:** Remote (Global) ### **Type:** Full-time | AI EdTech SaaS | Early-stage Equity ### **The Opportunity: Scale the Leading AI-Powered Grading Revolution** Our client is the premier AI-powered grading and feedback platform for K-12 educators. Born out of **top-tier Silicon Valley research accelerators** and supported by **prestigious federal education grants**, they are solving the #1 pain point in education: teacher burnout. Currently serving **1M+ students** across **1,000+ schools**, they are experiencing explosive **10X year-on-year growth**. Their platform doesn’t just save teachers hours; it empowers them to provide higher-quality, standards-aligned feedback to every single student. In this **Founding Sales & Customer Success** role, you will work directly with the CEO to own the full revenue lifecycle. This is a rare opportunity to build the commercial playbook for a company that is fundamentally changing how schools operate. ### **The Mission** You will split your focus between aggressive growth and world-class retention: ### **1. Drive the Revenue Engine (50%)** * **Execute the Playbook:** Convert viral "bottom-up" teacher adoption into formal school and district-wide contracts. * **Lead the Charge:** Own the inbound pipeline from initial demo to close, engaging directly with teachers and school administrators. * **Innovate Top-Down Strategy:** Identify and target districts where the platform is already a grassroots favourite among staff. * **Asset Creation:** Develop the marketing and sales collateral required to win in the K-12 space. ### **2. Master Customer Success (50%)** * **Drive Adoption:** Proactively partner with schools to ensure the AI becomes an essential, high-utilisation tool in their daily workflow. * **Own the Lifecycle:** Manage renewals, expansions, and cross-sells to ensure sustainable revenue growth. * **Build Scalable Systems:** Design onboarding and support processes capable of handling a high volume of accounts while maintaining a personal touch. * **Voice of the Customer:** Act as the bridge between users and the internal product team to ensure the platform remains the best-loved AI tool in education. **Requirements** ### **The Ideal Candidate** **You will be a great fit if:** * **You Know K-12:** You have **2–6+ years** of experience in K-12 SaaS sales or customer success with a proven track record. * **You are a GenAI Power User:** You are deeply familiar with how Generative AI is transforming the classroom experience. * **You are Scrappy & Autonomous:** You thrive in the ambiguity of an early-stage startup and enjoy building processes from the ground up. * **You are an Elite Communicator:** You can navigate conversations with busy teachers and high-level District Directors with equal parts empathy and clarity. * **You Want Ownership:** You are looking for a founding-team role with major career upside and an ownership stake. ### **Bonus Points for:** * Experience selling to **US K-12 Directors of Curriculum** or similar roles. * A professional background as an **English Teacher or School Admin**. * Previous experience at high-growth EdTech leaders (e.g., Nearpod, Newsela, Khanmigo, etc.). **Benefits** ### **Why Join?** * **Real-World Impact:** Help millions of students receive better feedback while giving teachers their time back. * **Unrivalled Growth:** Join a "rocket ship" company that 10x'ed revenue last year through massive organic demand. * **Flexibility:** Work in a fully remote, high-trust, and autonomous culture. * **Founding Influence:** Work side-by-side with the founders to shape the company’s commercial DNA. ### **Compensation & Benefits** * **US-Based:** $65k–$80k Base + Commission + Significant Equity. * **International/Remote:** $30k–$50k Base + Commission + Significant Equity. If you’re ambitious, eager to learn, and ready to do whatever it takes to help teachers succeed, we want to hear from you. INDEQL