Charter Sales Representative

Charter Sales Executive (Private Aviation & Luxury Travel) – Remote

Position Type: Full-Time, Remote Working Hours: EST

About Pavago

At Pavago, we are hiring on behalf of one of our premier clients in the private aviation industry to bring on a Charter Sales Executive who will play a pivotal role in delivering an exceptional travel experience to high-value clientele.

This role requires someone who excels in relationship-building, communicates with confidence and sophistication, and thrives in a fast-paced, luxury-focused environment.

You will be responsible for managing charter inquiries, crafting tailored flight solutions, and guiding clients through every step of the booking process—ensuring a seamless, world-class experience from the very first point of contact.

Key Responsibilities

Charter Sales & Deal Conversion

• Manage and convert qualified sales leads into closed deals using company-provided opportunities

• Understand client travel requirements and recommend tailored private aviation solutions

• Build trust quickly and guide prospects through the booking process

• Maximize conversion rates while delivering a premium customer experience

• Maintain consistent follow-up with prospects and active clients

Client Relationship Management

• Build and nurture strong relationships with clients to enhance satisfaction and encourage repeat business

• Deliver exceptional service throughout the client journey, from inquiry to post-flight follow-up

• Maintain a high-touch, white-glove approach to customer communication

• Ensure clients feel supported, informed, and valued throughout every interaction

Communication & Coordination

• Communicate promptly, professionally, and effectively across:

• Slack

• WhatsApp

• Email

• Phone

• Coordinate with internal teams to ensure smooth booking execution and client satisfaction

• Support seamless service delivery through effective collaboration and communication

CRM & Sales Operations

• Maintain accurate CRM records and client information

• Track sales activity, opportunities, and pipeline progression

• Support reporting efforts and sales performance visibility

• Ensure all client interactions and updates are documented accurately

On-Call Support

• Participate in a rotating on-call schedule to support client inquiries and charter requests

• Maintain professionalism and responsiveness during time-sensitive situations

• Help ensure continuous service coverage and operational reliability

What Makes You a Perfect Fit

Sales Experience

• Proven experience in sales, ideally within:

• Private aviation

• Luxury travel

• Hospitality

• High-ticket sales

• Relationship-driven client-facing environments

• Strong consultative selling and relationship management abilities

Communication Skills

• Excellent verbal and written English communication skills

• Strong ability to build trust and credibility with high-net-worth clients

• Professional, polished, and customer-focused communication style

Self-Motivated & Resourceful

• Ability to work independently in a remote environment

• Strong sense of accountability and ownership

• Proactive problem-solving and decision-making skills

• Comfortable operating with minimal supervision

On-Call Flexibility

• Comfortable managing client inquiries on a rotating schedule

• Able to remain responsive, composed, and professional under pressure

• Flexible with varying client needs and time-sensitive requests

Technical Proficiency

• Familiarity with:

• Slack

• WhatsApp

• CRM platforms such as Salesforce

• Comfortable learning and adapting to new systems and technology

Industry & Technical Knowledge

• Knowledge of the private aviation industry

• Familiarity with:

• Part 135 operations

• Avinode or similar charter platforms

• Cryptocurrency transaction fundamentals

• Private jet models and specifications

• Cabin configurations

• Aircraft range and operational capabilities

What Makes You Successful

• You build relationships, not just transactions

• You thrive in luxury service environments

• You communicate with confidence and professionalism

• You are highly organized and responsive

• You remain calm under pressure and deliver exceptional client experiences

• You take ownership of the customer journey from inquiry through booking

Interview Process

Initial Phone Interview

Brief discussion to assess communication skills and sales background.

Video Interview

A more detailed conversation about experience, client handling, and logistics understanding.

Final Interview

Discussion with the client to ensure cultural and operational alignment.

Apply Now

If you have experience in high-ticket sales, enjoy building long-term client relationships, and want to work in the private aviation industry while delivering world-class service, this opportunity could be an excellent fit.