Shipping Clerk /Logistics Coordinator

### Shipping Clerk / Logistics Coordinator (Remote) **Employment Type:** Full-Time **Work Setup:** Remote – Operations Support **Working Hours:** Monday–Friday (EST or PST overlap required) 🌎 **Work from anywhere in the world and be part of the #RemoteWorkRevolution** ### Scope of the Role The **Shipping Clerk / Logistics Coordinator** supports the Operations and Supply Chain teams by managing the **inbound and outbound flow of shipments** across warehouses, distribution partners, and logistics providers. This role ensures shipments are **processed accurately, dispatched on time, and properly documented** across logistics systems. The position plays a key role in maintaining shipment visibility, supporting operational reporting, and ensuring smooth coordination between internal teams and external partners. This role also offers **growth opportunities into broader supply chain functions**, including **chargeback management, trade spend coordination, and logistics optimization initiatives**. ### Key Responsibilities ### Shipment Coordination * Coordinate and monitor **inbound and outbound shipments** across warehouses, 3PL partners, and distribution networks. * Ensure shipments are **processed, documented, and dispatched on schedule**. * Track shipment status and proactively resolve **delivery delays, exceptions, or logistics discrepancies**. ### Logistics Documentation & Tracking * Maintain accurate records of **shipping documentation, shipment tracking, and inventory movements**. * Ensure shipping data is properly recorded across **logistics systems and spreadsheets**. * Assist with **shipment reconciliation and issue resolution**. ### Cross-Functional Communication * Communicate regularly with **internal teams, warehouses, and logistics partners** regarding shipment status and updates. * Escalate operational issues that may impact delivery timelines or fulfillment accuracy. ### Operations Support * Support the **Director of Merchandise Planning or Senior Manager of Supply Chain Operations** with operational reporting and shipment visibility. * Assist with data gathering and reporting related to shipping performance and operational metrics. * Identify opportunities to **improve shipping efficiency and operational processes**. ### Growth & Development Opportunities As the business scales, this role may expand into additional supply chain responsibilities such as: * Supporting **chargeback management processes** * Assisting with **trade spend tracking and reporting** * Participating in **logistics optimization and process improvement initiatives** * Supporting broader **supply chain operations and reporting** ### Required Qualifications * Previous experience in **shipping, logistics, supply chain, or operations coordination** * Strong **organizational and administrative skills** * Experience managing **shipment documentation and tracking logistics processes** * Ability to work **cross-functionally with supply chain, operations, and merchandising teams** * Proficiency with **spreadsheets and logistics tracking systems** * Strong **attention to detail and problem-solving abilities** * Ability to **manage multiple shipments and priorities simultaneously** ### Preferred Qualifications * Experience working within **retail, wholesale, or e-commerce supply chains** * Familiarity with **chargeback processes** * Exposure to **trade spend tracking or vendor operations** * Experience working with **3PLs or distribution partners**