Inbound Sales Representative

As the Inbound Sales Representative you will be responsible for engaging with prospective customers, understanding their needs, and guiding them toward the best coaching solutions available. This role combines consultative sales, relationship building, and customer care to ensure an excellent experience throughout the buyer journey. **Responsibilities** * Conduct calls and follow-ups with individuals who have expressed interest in coaching services. * Use established conversation frameworks to actively listen, build rapport, and align solutions with customer goals. * Collaborate across teams to ensure clients are matched with the most suitable coach based on discovery insights. * Address questions and concerns with professionalism and empathy. * Perform follow-up calls after initial sessions to gather feedback, encourage continued engagement, and managereferrals. * Contribute to a positive, team-oriented environment while also working independently when needed. * Apply creative thinking and problem-solving skills to improve customer outcomes and satisfaction. * Demonstrate high emotional intelligence, openness to feedback, and adaptability in a dynamic setting. * Maintain a proactive approach to reducing churn and supporting long-term customer relationships. * Deliver end-to-end customer care, ensuring each interaction supports long-term success. * Previous experience in sales, account management, customer success, or a related role. * Advanced English proficiency required. * Proven ability to build and maintain customer relationships to drive engagement and retention. * Strong understanding of customer satisfaction and loyalty drivers. * Excellent verbal and written communication skills. * Comfortable managing multiple priorities in a fast-paced environment. * Self-motivated, adaptable, and eager to learn new systems and tools. **Salary Range:** $2,500-$3,500 USD **Working Hours:** US Time Zones **Schedule:** Flexible for a five-day work schedule, ensuring availability for at least one weekend day **Payment Frequency:** Monthly **Type of Contract:** Independent Contractor *Only CVs in English will be considered.*