Bilingual Medical Collections & Front Desk Virtual Assistant

We are seeking a **Virtual Assistant with front desk and medical billing experience.** This role focuses primarily on **patient billing, payment follow-ups, and collections**, while also providing front desk support. The ideal candidate must be comfortable appearing on **frequent video calls** with the client and communicating professionally with patients. ### **Key Responsibilities:** * Prepare and send billing statements to patients * Follow up with patients regarding outstanding balances and collect payments * Respond to patient billing inquiries and update account information * Provide front desk support, including answering calls and scheduling appointments * Maintain accurate billing and patient records * Communicate regularly with the client via video calls regarding billing updates * **Bilingual in English and Spanish** with excellent written and verbal communication skills. * **At least 1 year of experience in U.S. medical collections is a must.** * **At least 1 year of front desk experience in a U.S.-based medical practice is required.** * Experience handling **medical-legal cases highly preferred.** ### ***Please note that this is a full-time contractor position (40 hours per week) with a pay rate of $7 – $8 per hour depending on skillset and experience. The schedule is Monday through Friday, from 9 AM to 5 PM PST.***