Bilingual Front Desk Receptionist - Chiropractic

The Front Desk Receptionist is responsible for managing daily front office operations for a busy chiropractic and acupuncture practice. This role requires strong communication skills, the ability to handle high call volumes, and prior chiropractic office experience. The ideal candidate is bilingual, detail-oriented, and comfortable working in a fast-paced, call-center–style environment. ### **Key Responsibilities** * Manage high-volume inbound, outbound, and after-hours phone calls (50–150 calls per day). * Schedule, reschedule, confirm, and cancel patient appointments. * Provide professional and courteous patient communication. * Maintain organized email communication using Microsoft Outlook. * Coordinate patient flow and support daily clinic operations. * Collaborate with providers and staff to ensure efficient office workflow. * Minimum of **2 years of experience in a U.S.-based chiropractic healthcare practice** is required. * Excellent verbal and written communication skills in **both English and Spanish**. * Strong proficiency in **Microsoft Outlook**. * Proven experience managing **high-volume inbound and outbound calls** in a call center or similar fast-paced environment. ### ***Please note that this is a full-time contractor position (40 hours per week) offering a pay rate of $7–$8 per hour, based on experience and qualifications. The work schedule is 12:00 PM to 8:00 PM PST, with the potential requirement to work Saturdays.***