Location: Remote (U.S. calling hours required) Schedule: Monday–Friday, 9:00 a.m.–6:00 p.m. Central Time (1‑hour lunch) Position Type: Full‑time
About the Role We’re seeking a motivated Outbound Cold Caller to connect with mom‑and‑pop self‑storage owners across the U.S.
• Primary focus: High‑volume outbound cold calling to qualify interest and hand off warm leads
• Secondary support: Occasional inbound call backup via RingCentral (screening & routing)
• Tools & training: CRM tracking, scripts, and onboarding provided
Responsibilities
• Place high‑volume outbound cold calls to provided lead lists
• Document prospect fit and maintain accurate CRM notes
• Transfer warm/qualified leads to Richard & Robert; schedule appointments
• Serve as RingCentral backup: route billing calls to Robert, property issues to Richard
• Request basic info when appropriate (T12, NOI, unit mix)
• Provide weekly activity summaries (dials, connects, qualified leads, appointments)
• Offer general administrative assistance as needed
Skills & Qualifications
• Excellent spoken & written English (C1 level)
• Proven high‑volume cold calling experience; resilient with rejection
• Organized, detail‑oriented; strong note‑taking and follow‑through
• Script adherence with real‑time adaptability
• Awareness of U.S. time zones and judgment for calling hours
• Nice to have: B2B cold calling; real estate/self‑storage familiarity (terms like T12, NOI, unit mix are trainable)
Key Competencies
• Outbound dialing & script adherence
• Real‑time adaptation & qualification
• Appointment setting & warm handoffs
• Inbound call triage & customer service
• CRM hygiene & activity reporting
• Time‑zone planning & calendar management
• Resilience, interpersonal savvy, clear communication
Why Join Us?
• Structured training and onboarding
• Direct collaboration with business owners
• Opportunity to sharpen cold calling & lead qualification skills in a niche industry
• Stable weekday schedule with respect for U.S. time zones
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