05. Personal Injury Intake Specialist | Fully Remote | USD Payments

💻 **Work from Home | Advance Your Career as an Intake Specialist in Personal Injury Law** 💻 Join **Voxidea** as an **Intake Specialist** and be the first point of contact for individuals seeking legal assistance in personal injury law. Play a pivotal role in gathering case details, coordinating consultations, and ensuring a compassionate and professional client experience. If you’re bilingual, detail-oriented, and passionate about helping others, **apply today!** 🚀✨ **🎯 What you will be doing:** * Serve as the first contact for leads through phone or email, delivering a friendly and helpful experience. 🤝 * Collect important information to understand client needs and assess how the firm can help. 📝 * Listen empathetically to individuals and guide them to appropriate resources within or outside the firm. 💬 * Complete legal forms and manage records of customer interactions. 📋 * Schedule and coordinate consultations with legal experts. 📅 * Follow up with clients to ensure their needs are met or provide additional support. 🔄 * Handle administrative tasks such as booking appointments, managing schedules, and organizing paperwork. 📑 **✅ Our ideal candidate** * Holds a bachelor’s degree. 🎓 * Has 3+ years of experience in customer service, appointment setting, or interpretation roles at contact centers. 💼 * Is proficient in managing calendars and information flow with accuracy and efficiency. 📆✉️ * Has previous experience in sales, customer service, or a legal background (preferred). 🏅 * Is bilingual in English (C1 or higher) and Spanish or Portuguese, both spoken and written. 🗣️✍️ * Demonstrates excellent organizational and time-management skills. 🏅 * Maintains discretion and confidentiality when handling sensitive information. 🔒 * Permanently resides in Latin America. 🌍 * Owns a reliable laptop (Windows or Mac, 2017 or newer) with a stable internet connection. 💻 **🎁 Why You’ll Love Working with Us** * **Long-Term Opportunities**: Build a lasting professional relationship with us. 🏆✨ * **Fully Remote**: Work from the comfort of your home—no onsite travel required. 🏡🌍 * **Paid Time Off**: Enjoy 2 weeks of paid leave and U.S. holiday recognition. 🏖️☀️ * **Wellness Support**: Access in-house psychological and wellness coaching services. 🌱💚 * **Holistic Growth**: Free access to coaching programs that support your personal and professional development. 📚 * **Exclusive Learning Access**: Unlock free access to over 200 continuous improvement courses. 🎓📖 **Take the next step in your career with Voxidea. Apply today and join our innovative team! 🚀✨**